How can we help?
Got questions? We have answers. Check the FAQ below or send us a message and a human will reply.
Frequently asked questions.
How do I create an account?
Download the Cheezus app from the App Store or Google Play, tap Sign Up, enter your email and password, then verify your email via the link we send you. Once verified, you are in.
How do I add a cheese using the scanner?
Tap the + icon in the menu and search to check whether the cheese is already in our system. If not, press Add Cheese, then tap Scan Label. Line up the cheese label, make sure it is well lit, and snap a photo. Our AI extracts the details from the label automatically. Note: it needs to be the label, not the cheese itself.
Can I save cheeses I have tried?
Yes. Add any cheese to your Cheese Box, where you can attach personal notes and ratings. If you have not tried a cheese yet but want to remember it, add it to your Wishlist instead.
What can I do in the app?
Loads. Browse and discover cheeses, get personalised recommendations based on your tastes, explore detailed pairing suggestions, learn about producers and their other cheeses, read articles and recipes, earn badges, check your cheese analytics, follow friends, and share your favourite finds.
Is the app free to use?
Yes. Cheezus is completely free to download and use. Explore the entire cheese database, save to your Cheese Box, track your wishlist, and discover perfect pairings, all at no cost.
How do I delete my account?
Go to your Profile, then Account Details, and tap Delete Account. This permanently removes all your data. If you have any issues, contact us at info@cheezus.co and we will sort it for you.
How can I add a new cheese to the database?
We love discovering new cheeses. Tap the + icon in the menu, search to make sure it is not already there, then tap Add Cheese. Upload a photo, fill in the details you know, and submit. It will be added to your Cheese Box and to the database for everyone to enjoy.
I am having an issue with the app. What should I do?
Sorry to hear that. Fill out the support form below with as much detail as possible and we will get back to you as soon as we can.
Still stuck? Send us a message.
You can also reach us directly at info@cheezus.co. Wondering what we do with your data? Read the privacy policy.